Covid updates


 You've Got Questions, We've Got Answers


Volo Museum is Open Daily 10 - 5 

We are open daily 10 - 5, all exhibits and Show Biz are open. Train is not currently running.

Jurassic Gardens is Open Daily 10 - 5

Jurassic Gardens is now open and the reviews have been fantastic! 

Mask Requirements

We follow IL restrictions, currently no mask if vaccinated.

Memberships will be extended for the time lost due to the closure

All annual membership purchases will be extended to ensure everyone receives their full 12 months.

What you need to know about your on-line ticket purchases

Tickets purchased from through Etix do not expire. If you would like a refund for an Etix purchase, you can obtain one by contacting Etix customer support at 800-514-3849.

If you purchased tickets from any other third-party vendor such as Groupon, Tripadvisor, etc., you will need to contact that vendor directly. Each has its own policy and procedure. Our staff members are unable to assist with these purchase queries.


For all other questions, please email us at



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